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Cystic Fibrosis Trust

Supporter Care Officer

Circa £22,000 per annum (DOE)


A permanent, full-time post that is currently based in Aldgate, Central London

Cystic fibrosis is a chronic, life-shortening condition for which there is currently no cure. Those with the condition face a daily battle to stay well, which includes an intensive daily burden of treatment from diagnosis and throughout life. The condition affects everyone differently and can limit life in a number of ways.

With experience of working in a supporter/customer facing role you aspire to offer an exceptional supporter experience and have an empathetic telephone manner. With excellent communication skills you will be able to compose your own correspondence and show excellent attention to detail. You will have proven, high quality database knowledge and good organisation skills with the ability to meet tight deadlines working under pressure.

If this is for you, we would love to hear from you. Take a look at the full job description, complete the application form and equal opportunities form, and send your CV and a covering letter detailing your relevant experience to The equal opportunities form will be separated from your application form prior to the selection process. The information you provide will be treated as sensitive data under the Data Protection Act 1998. Your assistance is appreciated.

Closing date for completed application will be 18 August 2017. Interviews will be held week commencing 28 August 2017.

Research we're funding

The Trust is committed to funding and supporting cutting-edge research to find new and better treatments for cystic fibrosis. Take a look at some of that work and the progress that is being made.

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What is cystic fibrosis?

Find out more about cystic fibrosis, its diagnosis and how it is treated, as well as useful links to our publications and other organisations who can help.

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